• Join a community services organisation and empower our team to make a long-lasting impact in the local community
• Competitive remuneration circa $125,970 + superannuation + NFP salary packaging to increase your take-home pay
• Relocation assistance available for candidates located outside of the Albury/Wodonga area

Our Story:

We are an independent, non-government, community-managed agency offering a range of quality services for children and families within our communities that are responsive to the varying needs of North East Victoria and Southern NSW, extending from the cities of Albury/Wodonga, Wangaratta, Benalla to townships throughout the Towong, Mansfield, Alpine and Indigo shires. By providing information, support and advocacy, we seek to empower individuals, families and community groups and contribute to a balanced, just and ethical society.

We now have a rewarding opportunity available for our next Service Manager to join the team and begin overseeing the Family Relationship Services (FRS) team in Albury/Wodonga.

How You’ll Make a Difference:

As our next FRS Service Manager, you will oversee a range of services that provide alternatives to formal legal process for families and improve relationships in the best interests of children. These include the Family Relationship Centre, Children’s Contact Centre, Parenting Orders Program, and Regional Family Dispute Resolution. 

You will oversee three Team Leaders, who each have a number of practitioners working under their supervision to make a tangible difference in the lives of vulnerable children and families in the area.

This is an incredibly rewarding opportunity to build the capacity of these vital teams and empower your Team Leaders to make a long-lasting impact in the community.

Note: You will be required to work across both the Albury and Wodonga offices. An agency vehicle can be provided for work-related travel.

Responsibilities Include:

• Provision of effective operational and strategic service planning
• Ensuring service compliance with existing and proposed regulatory requirements
• Providing regular high-quality supervision and work planning for the FRS Team Leaders and ensuring they are adequately skilled, mentored and supported in undertaking their roles
• Leading and promoting a culture of child safety and relevant cultural connection for all children including Aboriginal and Torres Strait Islander children and those with disability and CALD through the recruitment, supervision and professional development of staff

For a full list of key responsibility areas, click here to view the Position Description for this role.

What You’ll Bring to the Team:

To be considered for this role, you should hold tertiary qualifications in Social Sciences, Social Work, Psychology, Law, Community Welfare Practice, Human Services, or another relevant discipline.

You’ll also have the demonstrated ability to perform high-level legal qualification duties, such as overseeing legal and funding compliance and managing budgets. Your extensive knowledge of the Family Relationship sectors, including legal obligations and current trends, will be critical to your continued success in the role (and within the wider organisation).

Other requirements include:

• Highly-developed communication and interpersonal skills
• High-level leadership skills
• A commitment to operating within a child-focused and child-led framework
• Satisfactory VIC and NSW Working With Children Check, National Police Check, COVID-19 Vaccination, and current Driver’s License

Although not necessary, experience working in Family Law will be highly regarded.

The Benefits:

In addition to a competitive salary of circa $125,970 (commensurate with skills and experience) + superannuation, the successful candidate will receive a host of additional benefits, including:

• Relocation assistance: Located outside of the Albury/Wodonga region? We’ll help you make this unique region your new home!
• NFP Salary Packaging opportunities to maximise your earning potential
• Flexible working arrangements by negotiation
• A family-friendly workplace culture that encourages employees to enjoy a healthy work/life balance
• Ongoing professional development opportunities, so you can broaden your horizons during your time with us
• Additional leave entitlements

Ready to Apply?

If you’re a highly skilled Service Manager looking to join a dedicated team of professionals making a difference in the community, we want to hear from you - Apply Now!